Mobile Number Porting
It now takes just 2 days for you to transfer your mobile number to another network. Your service shall not be interrupted whilst changing networks.
At Phone City Direct we can help you your existing T-Mobile Pay As You Go mobile number and transfer it to a Pay monthly deal.

Our Customer Support-UK Call Centre

It’s easy to talk to us as all our customer service centres are based in the UK.

VAT reduction is passed down to T-Mobile customers

You will be glad to know that T-Mobile will be passing down the savings to customers as a result of the recent reduction of VAT by the government to 15%.

Free Next Day Delivery

We offer fast and reliable delivery on all pay monthly deals, you can tracker your delivery on www.royalmail.co.uk/delivery. We only deliver to the card holders registered address and unfortunately cannot deliver to your work address.

Expert Service and advice

You can always pop in to our flagship store to personally take a look at what you are buying. Our product reviews are independently regulated ensuring that our customers get an honest review.

Recommend a mate scheme

People say you can’t set a price on friendship, in fact you can, and it’s at least £10. Recommend us to your mates, work colleagues, relatives and earn up to £10 every time they sign up to our upgrade special.

Mobile Data Backup

When you upgrade on T-Mobile with us in store we will backup and transfer your data over to your new phone free of charge.

Shopping is 100% Secure
We use the latest internet security and are regulated by internet security schemes. Being an ICO approved business your personal data is secure with Phone City Direct.